Rob Zombie Pinball
Black Pearl Pinball
Bean Bag Boxes
Custom Body Jewelry
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WHY DO I
PAY SHIPPING SEPARATE FROM MY ORDER ?
Since shipping costs are determined
after placing your order together and weighing them shipping is charged
separately. Your initial payment secures your order and your place in
WHY ONLY BLACK BALLS?
We are working on how to do the Pearl Pinballs in different colors. The
catch is that we only want to release them if they can be the same
integrity as a silver ball. In other words, only if they can match the
quality of the Black Pearls. We will continue to work on other colors
but it will take time.
HOW DO I CLEAN MY BALLS?
This is serious so I won't make the obvious joke. It is important to use
only non acidic cleaner on your Black Pearl and Black Pearl design
balls. Keep in mind that while products like Novice will work the waxy
residue they can leave behind may be more noticeable on a black ball.
Most importantly, by absolutely no means should you ever put any of the
Black Pearls in a tumbler! All in all we recommend good soft rag and a
mild window cleaner.
HOW DO YOU GUYS SHIP?
We ship everything USPS. Keep in mind we don't ship anything in bubble
packages. Everything leaves us boxed, prepped and ready for a bumpy
ride. We do this to help ensure our products arrive safe and sound.
HOW MUCH IS SHIPPING?
Shipping will depend entirely on what you purchase and where you live.
Here at Back Alley Creations we charge an exact amount for shipping
regardless of what you order. That means we do not make a profit on
shipping. After you place your order and it is made, your item(s) will
be put together and weighed to verify exactly how much it will be. Also,
we utilize flat rate shipping whenever possible to save you more money.
VARIATIONS MAY OCCUR!
We haven't had any questions about this but we figured we would cut it
off at the pass. Everything we do is custom and made by hand. This means
some slight variations may occur from what is shown on the site and what
is sent out. Not to worry though, as we take care of all of our
customers and if there is ever a problem we make sure that it is taken
care of quickly and professionally.
Since we are a custom shop and everything is made
to order we will not issue a cash refund for reasons other than defect
of product. If due to a defect of product we will first attempt to fix
the problem before we consider a cash refund. If we are unable to fix
the product then a cash refund will be considered. Refunds for any other
reason than a defect will not be honored as we are a custom
shop and products are made to order. Because
of our strict policy we recommend you read the product description
carefully and ask us any questions you may have before your purchase. We
hope that this does not inconvenience anyone but because each order is
made at the time of your purchase we can not afford to issue cash
THANKS FOR YOUR TIME AND BUSINESS!